Last Updated: 20 Jun 2026

Welcome to Innovisual.Net (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our Website. We are committed to complying with the Singapore Personal Data Protection Act 2012 ("PDPA") and other applicable international privacy laws. By using this Website, you consent to the practices described in this policy. If you do not agree, please discontinue use of the Website.

1. Information We Collect

We may collect the following types of information:

• Personal Data: Name, email address, phone number, billing/shipping address, payment details (processed securely via third-party gateways), and account credentials.
• Technical Data: IP address, browser type, device identifiers, cookies, and usage analytics (e.g., pages visited, time spent on site).
• User-Generated Content: Comments, feedback, or support requests submitted through our forms.

2. Purpose of Data Collection

Your personal data is collected and used solely for legitimate purposes, including:

• Providing and improving our services (e.g., order fulfillment, customer support).
• Processing transactions and sending transactional communications.
• Personalizing user experience and analyzing website performance.
• Complying with legal obligations (e.g., tax, fraud prevention).
• Sending marketing communications only with your explicit consent.

We will never sell, rent, or share your data with third parties except as outlined below.

3. Legal Basis for Processing

Under the PDPA and GDPR (if applicable), we process your data based on:

• Consent: For marketing, cookies, or non-essential services.
• Contractual Necessity: To fulfill orders or service agreements.
• Legitimate Interests: For security, fraud prevention, and website optimization (balanced against your rights).
• Legal Compliance: To meet regulatory requirements.

You may withdraw consent at any time (see Section 7).

4. Data Sharing and Third Parties

We may disclose your data to:

• Service Providers: Payment processors, hosting platforms, analytics tools, and customer support vendors bound by confidentiality agreements.
• Legal Authorities: When required by law, court order, or to protect our rights/privacy/safety.
• Business Transfers: In the event of a merger, acquisition, or asset sale, with prior notice.

All third parties must adhere to PDPA-equivalent safeguards. We do not permit cross-border transfers unless adequate protections are in place (see Section 5).

5. Cross-Border Data Transfers

If your data is transferred outside Singapore:

• Recipients must provide protection comparable to the PDPA (via contracts, binding corporate rules, or certifications like APEC CBPR).
• You will be notified of such transfers and may request safeguards.

For EU/UK users, transfers comply with GDPR Chapter V mechanisms (e.g., Standard Contractual Clauses).

6. Data Security and Retention

• Security Measures: Encryption (TLS/SSL), access controls, regular audits, and staff training. However, no system is 100% secure; we cannot guarantee absolute security.
• Retention Period: Data is retained only as long as necessary for stated purposes or legal requirements. Upon deletion, data is anonymized or securely destroyed.

7. Your Rights

You have the right to:

• Access and Correction: Request copies of your data or correct inaccuracies.
• Withdraw Consent: Opt out of marketing or non-essential processing.
• Delete Data: Request erasure (subject to legal exceptions).
• Object/Restrict Processing: Limit how we use your data.
• Data Portability: Receive your data in a machine-readable format.

To exercise these rights, contact us at support@innovisual.net. We will respond within 30 days. Verification may be required.

For registered users, you can and you are encouraged to update your profile, modify preferences, or export your personal data within your account dashboard.

8. Cookies and Tracking Technologies

We use cookies to enhance functionality and analyze traffic. You can manage your cookie preferences through the following methods:

• Cookie Consent Banner: When you first visit our Website, a cookie banner will appear. You can grant consent to this cookie policy by clicking the "Accept" button.
• Privacy Policy (This Page): You should find a "Accept/Reject Cookie Policy" button on the page. You can grant or withdraw consent to this cookie policy by clicking the button.
• Browser Settings: You can manually manage or clear cached cookies through your web browser settings. Most browsers allow you to block cookies, delete existing cookies, or set preferences for specific websites.

Please note that disabling or clearing cookies may limit certain Website features or require you to re-enter your preferences upon subsequent visits.

9. Children's Privacy

Our Website is not intended for children under 16. We delete any inadvertently collected child data upon discovery. Parents/guardians should monitor online activity.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via Website notice or email. Continued use after updates constitutes acceptance.

11. Contact Us

For privacy-related inquiries, please contact us at support@innovisual.net.

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Disclaimer: This policy does not create contractual rights. It reflects current legal standards but may evolve.